NOTE: Platinum Support and Premium Support customers can also download the updates from the Platinum Support Web site.
Additional Product Information
Symantec AntiVirus Corporate Edition
Symantec Client Security
Symantec Antivirus for Linux
Norton Internet Security
Symantec AntiVirus Corporate Edition’s Internet E-mail Auto-Protect feature protects incoming and outgoing email messages that use the POP3 or SMTP communications protocol. When Internet E-mail Auto-Protect is enabled, an outgoing email with more than 951 characters in the To:, From: or Subject: fields could cause a stack overflow. The stack overflow could crash the Internet E-mail real-time protection service, resulting in a local denial of service. Subsequent outgoing SMTP email messages will not be scanned if the service has crashed.
File system Auto-Protect (real-time scanning), scheduled scanning, and on-demand scanning are not affected if the Internet E-mail scanning services has stopped, and these features will continue to function.
This issue was reported to Symantec by Jordi Corrales.
This issue is a candidate for inclusion in the Common Vulnerabilities and Exposures (CVE) list (http://cve.mitre.org), which standardizes names for security problems. The CVE initiative has assigned CVE-2007-3771 to this issue
Symantec engineers have confirmed that this vulnerability exists in the products listed above, and have provided updates to resolve the issue.
This vulnerability exists only in the Internet E-mail Auto-Protect feature, and it can be exploited only if the feature is enabled on the user’s system. The Lotus Notes and Microsoft Exchange Auto-Protect plug-ins are not impacted by this vulnerability.
Symantec is not aware of any customers impacted by this issue, or of any attempts to exploit the issue.
Disable Internet E-Mail Auto-Protect, if the feature is not needed. Administrators can lock this option to ensure that users cannot accidentally re-enable it.
Symantec recommends any affected customers update their product immediately to protect against potential attempts to exploit this vulnerability. As part of normal best practices, Symantec recommends the following:
Run under the principle of least privilege to limit the impact of exploits.
Keep all operating systems and applications updated with the latest vendor patches.
Follow a multi-layered approach to security. Run both firewall and antivirus software to provide multiple points of detection and protection from inbound and outbound threats.
Use network intrusion detection systems to monitor network traffic for signs of anomalous activity. This may aid in detection of attacks related to exploitation of vulnerabilities.
Symantec would like to thank Jordi Corrales for reporting this issue.
7/16/2007 - Corrected the CVE candidate number
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