Symantec Endpoint Detection and Response (SEDR)

Where to find information on common hardware support procedures for SEDR appliance model 8880 hardware.
Alternative name: SEDR8880 appliance hardware model.

Previous names:

Advanced Threat Protection (ATP) Platform 8880 model appliance, aka ATP8880

SATP:N8880 model appliance.


Hardware partner: DELL


Hardware inventory control procedures:

• Locate hardware specifications for ATP8880 or ATP8840
• Confirm whether an appliance you received is a Symantec SATP:N, SWG, or SMG appliance  
• Enumerate the currently installed versions of hardware and firmware for Symantec appliances
• Verify the end date for hardware warranty

Hardware installation/re-installation procedures:

• Install ATP8880
• Configure iDRAC at the keyboard
• Preparation checklist for re-installing ATP 3.x
• Re-image ATP8880 by inserting an osrestore DVD-ROM
• Re-image ATP8880 remotely by mapping an iso as a network drive via iDRAC

Other hardware procedures:

• Collect a DSET report
• Examine or change order of boot devices
• Vertical hardware scaling for ATP 3.x
• How to upgrade the ATP 8880 on Dell R720 hardware for the Endpoint Data Recorder
• How to install a Quad port 10G Fiber Bypass NIC into the Advanced Threat Protection 8880 appliance

Hardware solutions or troubleshooting guides:

• One of the inline NIC pairs goes offline when switching the operating mode of the model 8880
• ATP appliance only negotiates 1GB speed when connected to a 10GB switch or router