Does SEP Mobile collect sensitive personal information?
No. The only personal information collected by SEP Mobile is your name and email address.
Does SEP Mobile continuously track my location?
No.SEP Mobile uses the device's location only when a network threat is detected and during the time the threat persists.
Does SEP Mobile monitor all outgoing traffic of my device ?
No. SEP Mobile provides protection against network threats using an active honeypot approach without monitoring the outgoing traffic. The SEP Mobile app is publicly available on Google's Play Store and Apple's AppStore. Hence, theSEP Mobile app complies with Apple's and Google's regulations that don't allow such traffic monitoring.
Does SEP Mobile monitor my network activity?
No. SEP Mobile provides protection against network threats using an active honeypot approach without monitoring the outgoing traffic. When SEP Mobile detects a potential threat on the network, it automatically activates the SEP Mobile VPN and routes the outgoing traffic to a secured VPN server. The VPN is automatically disabled once the device disconnects from the specific threatening network.
Does SEP Mobile monitor my activity on other apps installed on my device?
No. SEP Mobile detects malicious apps installed on your device without monitoring your activity on these apps, or using any specific data stored by the apps. The SEP Mobile app is publicly available on Google's Play Store and Apple's AppStore, and complies with Apple's and Googles's regulations that don't allow such monitoring.
What kind of device information and data does the SEP Mobile app share with my organization's admin?
SEP Mobile shares the following kind of device information with your organization's admin:
Your name and email address
Device model and general device details
Security incidents the device is exposed to, including the Wi-Fi network name and location (only if authorized by the user and the admin).
Malicious and unwanted apps installed on the device.
Malicious URLs in SMS messages (SMS Phishing). Read more here.
How does SEP Mobile detect threats without infringing on my privacy?
SEP Mobile uses a multi-layered approach and a highly advanced technology to identify mobile threats. Symantec Endpoint Protection Mobile identifies issues through the SEP Mobile app and/or through a security analysis of the client-side data combined with Symantec's servers data. Your private information is never sent from your device to Symantec's servers. Symantec doesn't intercept, decrypt, or analyze the content of your device's communication.