At times, it may be necessary to determine what commands were executed and what data was gathered by Inventory Solution on a Unix, Linux or Macintosh client. To collect this information from a Unix, Linux or Macintosh (ULM) machine, please do the following:
- 1.On the client side insert the following line at the end of the /opt/altiris/notification/nsagent/bin/aex-env file. The “cache”, or output directory & filename, can be modified as desired.
- Restart agent using the command:
aex-helper agent restart
- Run an appropriate inventory task from NS.
- Review the cache/output file. It will be in xml format and contain the command executed and the data returned by the command. If requested, send the output file to Symantec technical support.