See About restoring data.
To shut down the Symantec Workflow Server service on a ServiceDesk or Workflow server
To stop the Default Web site on a ServiceDesk or Workflow server
To create backups on a ServiceDesk or Workflow server
If a hard drive failed
Install Microsoft SQL Server 2008 R2.
Refer to the Microsoft Web site at http://msdn.microsoft.com/en-us/library/ms143219.aspx. Note that if you use a different version of Microsoft SQL, you should locate the correct installation documentation.
If a database was corrupted
Stop the Microsoft SQL Server Instance by performing the following steps:
Start Microsoft SQL Server Management Studio.
Right-click the SQL Instance that is running on your Microsoft SQL Server, and click Stop.
To restart the Default Web site
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