The ability to perform advanced searches using alert filters is new with Symantec Management Platform 7.1.You can use this built-in search function to help you manage alerts. The advanced filtering function is available from the main Event Console window, which you access from Symantec Management Console under Manage > Events and Alerts.
In the main Event Console window, you click the magnifying glass next to the Search field and the Advanced Search pane opens. In the Advanced Search pane, you can choose from a predefined list of search criteria or type your own criteria. You can add other rules to an advanced search to further customize it.
See Filtering alerts.
The following advanced search tools let you narrow the list of filters to manage:
A color-coded, left-click status progress bar above the Advanced Search pane. This control lets you filter alerts by severity level. After you filter by severity level, you may have to select Exclude Informational Alerts or Monitor Alerts Only to see the complete list of alerts again.
See Viewing alerts.
When you click any alert, you can manage it by changing the state. Click any flag in the State column to view details about an alert, acknowledge the alert, resolve it, or perform another action. These actions are accessible from the Actions drop-down list above the Advanced Search pane.