You can configure and deploy new installation packages to uninstall existing security software before the installation of the Symantec Endpoint Protection client. Uninstalling existing security software allows the Symantec Endpoint Protection client to run more efficiently. You can remove existing third-party security software or an existing Symantec Endpoint Protection client.
You enable the security software removal feature by creating or modifying a custom client installation settings configuration. You then select this custom configuration during deployment.
You can use this feature to uninstall third-party security software. To see which third-party software the client package removes, see: Third-party security software removal support in Symantec Endpoint Protection. Some programs may have special uninstallation routines, or may need to have a self-protection component disabled. See the documentation for the third-party software.
You cannot remove third-party security software with Mac or Linux client packages. You can remove third-party security software with Windows client packages as of version 12.1.1 MP1. You must uninstall third-party security software before you deploy the Symantec Endpoint Protection client package.
As of 14, you can also remove existing installations of Symantec Endpoint Protection that you cannot uninstall through standard methods, such as Windows Control Panel. This feature appears as a separate option in the client installation settings.
Only the packages you create using the following procedure can remove existing security software.
To configure client packages to uninstall existing security software
In the console, on the Admin page, click Install Packages, and then click Client Install Settings.
Under Tasks, click Add Client Install Settings.
If you have previously created a custom client installation settings configuration, you can modify it under Tasks, and then click Edit Client Install Settings. Modifying an existing custom configuration does not modify previously exported install packages.
On the Basic Settings tab, click one of the following:
Automatically uninstall existing third-party security software
To see which third-party software the client package removes, see Third-party security software removal in Endpoint Protection.
Remove existing Symantec Endpoint Protection client software that cannot be uninstalled
Read the information about the option you chose, and then click OK.
You can also modify other options for this configuration. Click Help for more information about these options.
Click OK to save the configuration.
To deploy client packages to uninstall existing security software
In the console, on the Home page, launch the Client Deployment Wizard.
Click Help > Getting Started Page and then under Required tasks, click Install the client software on your computers.
For 12.1.x, in the Common Tasks menu, click Install a client.
In the Client Deployment Wizard, click New Package Deployment, and then click Next.
You can use Existing Package Deployment to deploy install packages you previously created. However, you must have exported these packages using a custom client installation settings configuration like the one described in the previous procedure.
In Select Group and Install Feature Set, select a Windows install package. In the Install Settings drop-down list, select the custom client installation settings configuration that you created or modified in the previous procedure. Click Next.
Click the deployment method that you want to use, and then click Next to proceed with and complete your chosen deployment method.