The management server counts each license for clients on physical computers, whether the computer is online or offline. For virtual clients, the management server counts the licenses of online non-persistent clients only. Offline non-persistent clients do not count. Make your virtual clients non-persistent if you have more users than you have clients.
To mark a virtual client as a non-persistent client, you must create a registry key in the base image.
To manage the license count for non-persistent VDI clients
After you have installed the Symantec Endpoint Protection client and disabled Tamper Protection, open the registry editor on the base image.
Navigate to one of the following registry keys:
Create a new subkey named Virtualization.
In the Virtualization subkey, create a key of type DWORD named IsNPVDIClient and assign it a value of 1.