The Change Management's Process View page is the primary interface for working a change request ticket. This Process View page appears when you open a change request ticket. The Process View page consists of multiple sections (Web parts) that display general information about the change request and any actions that you can perform.
Examples of the general information that the Change Management's Process View page provides are as follows:
The change request's process history
The implementation plan
The current assignments
Examples of the actions that the Change Management's Process View page lets you perform are as follows:
Complete a change task.
Plan change actions.
Implement a change.
The actions that are available to you and the information that you can access on the Process View page depend on the following conditions:
Where the ticket is in the resolution process
Your involvement in the process
If your Change Management's Process View page was customized, its appearance and contents might differ from the default Process View page.
Table: Default sections on the Change Management's Process View page