Table: Scanning-related issues lists the issues that you might encounter when scanning your Exchange servers for threats and violations.
Table: Scanning-related issues
Manual or scheduled scan does not work if you install Exchange Server 2007 SP3 on Windows Server 2008 R2 without installing a hot fix.
Perform the installation in the following sequence to resolve this issue:
Install Windows Server 2008 R2.
Install the hot fix that is available at the following URL:
Install Exchange Server 2007 SP3.
Install Mail Security for Microsoft Exchange Server.
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Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
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