Do the following to improve security during an outbreak:
Run Rapid Release to update virus definitions.
Enable the "On virus definition update, force rescan before allowing access to information store" option on the Auto-Protect page.
See Configuring advanced scanning options for Auto-Protect and background scanningConfiguring advanced scanning options for Auto-Protect scanning
Start or schedule a background scan and configure the "Scan all messages from the past number of days" option to cover the period of the outbreak.
See Configuring background scanning
You can return to your pre-outbreak configuration when the outbreak has been managed.
Did this article resolve your issue?
Did this article save you the trouble of contacting technical support?
How can we make this article more helpful?
Email Address (Optional)
Login to Subscribe
Please login to set up your subscription.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards.
Customer and Technical Support phone numbers and hours of operation.
User-to-user forums, blogs, videos, and other community resources on Symantec Connect.
Set default language
Do you wish to save this as your future site?