What are Webhook notifications?
Webhook notifications are HTTPS POST requests that are sent to registered endpoints. This is a method for communicating a new or updated incident, or component status changes.
Customers who want to efficiently extract information about changes as they happen.
Located in the upper right of each product page is a button labeled “SUBSCRIBE TO UPDATES”. Click this button, and then the < > icon to subscribe to webhook notifications.
Webhook notifications include data on:
- How to unsubscribe the endpoint
- Where to find documentation
- Which organization the webhook pertains to
- Type-specific information about a component update
- Type-specific information about an incident update.
How to subscribe
This tutorial provides a step by step process for utilizing Symantec Status Page in subscribing an endpoint for webhook notifications. The process defined utilizes our Cloud Workload Protection (CWP) product, however the steps are the same for all products listed on this page.
- Go to Symantec Status at https://status.symantec.com.
- In the list of products, click Cloud Workload Protection.
- Click Subscribe to Updates.
- In the subscription popup, click on the < > icon.
- Enter the requested information, and then click Subscribe to Notifications to complete the process.
- The URL to send the webhooks to. For example: http://yourdomain.com/endpoints
- Your preferred email address we'll send updates to if you rendpoint fails
- A confirmation of your subscription status appears at the top of the page, and a subscription email is sent to the email address you provided earlier.
For additional documentation, see help.statuspage.io/knowledge_base/topics/webhook-notifications.
If an issue is detected with your subscribed endpoint, Symantec will send an email to the email address you provided during the subscription process. Once you have self-identified and resolved the issue, revisit your preferred product page, and re-subscribe the endpoint for continued use.
Example: Displaying a detected webhook problem from the CWP product page