This document describes the procedures to update virus definitions for Symantec AntiVirus Corporate Edition.
Before you begin:
Per Symantec's Version Support Policy, Symantec AntiVirus Corporate Edition 8 and 9 have both entered the "inactive" phase. No further security updates will be provided per Symantec's maintenance agreement.
If you use Symantec AntiVirus Corporate Edition 10.x or Symantec Client Security 3.x, read the document Updating virus definitions for Symantec AntiVirus Corporate Edition 10.x and Symantec Client Security 3.x.
There are four methods for updating virus definitions:
Read the following descriptions, and choose a method or combination of methods that works best for your environment.
The Virus Definitions Transport Method (VDTM)
The VDTM is a fully automated solution for virus definitions distribution, and is enabled by default between servers and their managed clients. With the VDTM, it is only necessary to update one server in order to update all computers in the network. The server gets definitions updates using LiveUpdate or an .xdb file, and then automatically distributes the definitions to each of its clients on the network. Read the document How to use the Virus Definitions Transport Method (VDTM) in Symantec AntiVirus Corporate Edition for an overview and instructions.
LiveUpdate is a program that connects to a server, downloads the latest definitions, and applies the definitions to the computer on which it is running. You can run LiveUpdate from Symantec System Center, or within Symantec AntiVirus. LiveUpdate can retrieve definitions files either from the Symantec server (which it does by default) or from an internal Web, FTP, or file server created with the LiveUpdate Administration Utility.
To run LiveUpdate on a primary server from the Symantec System Center Console
To run LiveUpdate on managed clients from the Symantec System Center Console
To run LiveUpdate from the Symantec AntiVirus Corporate Edition interface
You can schedule LiveUpdate to run periodically, either from the Virus Definition Manager within Symantec System Center, or by clicking File > Schedule Updates from within Symantec AntiVirus.
The LiveUpdate Administration Utility
On very large or widely distributed networks, it may be desirable to create an internal server and have clients use LiveUpdate to retrieve updates from that server, rather than using the VDTM.
For information on how to determine whether the LiveUpdate Administration Utility is necessary, and for instructions for its implementation, read the document How to configure the LiveUpdate Administration Utility.
Copying an .xdb file
You can update any Symantec AntiVirus server or client by downloading the .xdb file from Symantec. You can also copy an .xdb file from the VPHOME share on any Symantec AntiVirus server. The modified date of the .xdb file matches the date of the virus definitions. When you use this method, Rtvscan.exe checks for new .xdb files and then initiates the update process. Rtvscan.exe checks for new .xdb files approximately every 10 minutes by default. If you do not want to wait, you can manually initiate the update process by stopping and restarting the Symantec AntiVirus Server process.
To download an .xdb file from Symantec
To copy an .xdb file to a Symantec AntiVirus server
The location of the folder can vary if you upgraded from a previous version.
For help with this, see the "To find the Symantec AntiVirus program folder" section in the Technical Information section of this document.
To copy an .xdb file to a Symantec AntiVirus client
Automatically updating definitions using the .xdb file
Symantec provides a batch file that you can schedule to update the definitions with the latest .xdb file. This batch file automatically downloads and extracts the latest .xdb file from a statically named executable (Navup8.exe), and copies the .xdb file to the appropriate location. For more information, read the document How to automatically update Symantec AntiVirus Corporate Edition definitions without using LiveUpdate.
The Intelligent Updater file is an executable file that you can use to update virus definitions on legacy (Norton AntiVirus Corporate Edition) servers.
WARNING: If you are updating a Symantec AntiVirus server, then you must download the .xdb file from Symantec, as described in the "Copying an .xdb file" section in this document. If you apply the x86.exe or .vdb definition update then you may experience problems updating secondary servers and clients. Read the document Primary server does not update secondary servers or clients using the VDTM for more information.
To download and apply the Intelligent Updater
To find the Symantec AntiVirus program folder
Login to Subscribe
Please login to set up your subscription.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Set default language
Do you wish to save this as your future site?