In the right pane, double-click the LoginCaCertIssueSerialNum value.
Under Base, click Decimal.
If the Value data box shows a number that is larger than 256, press Backspace and then type 1
Exit the Registry Editor.
To reset the LoginCaCertIssueSerialNum registry value on a NetWare primary server
On the Symantec AntiVirus Monitor screen, press Alt+F10 to unload Symantec AntiVirus. Type your password if you are asked to do so.
At the NetWare console, type the following command:
Press F5 to open the Command Menu.
The <A>dd, <E>dit, <O>pen, and <D>elete shortcut keys are active only after you press F5.
Press Enter to select the CurrentVersion key, and then press O to open the CurrentVersion key.
Press Enter to select the ScSComms key, and then press O to open the ScSComms key.
Press Enter to select the LocalData key, and then press O to open the LocalData key.
Press E to edit the values in the right pane.
Use the arrow keys to select the LoginCaCertIssueSerialNum value, and then press Enter.
Delete the data, and then type 1
Press Alt+F10 to unload Vpregedt, and then type the following command to load Symantec AntiVirus:
The LoginCaCertIssueSerialNum registry value is incremented each time you open any copy of Symantec System Center on the network. If the network includes many copies of Symantec System Center, this registry value can increase quickly. If you set Symantec System Center to automatically unlock, the value the increases each time that Symantec System Center start
Technical Information Examples of the errors in the System Event Log
Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7031 Date: 5/22/2005 Time: 3:11:30 AM User: N/A Computer: "Computer Name" Description: The Symantec AntiVirus service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7034 Date: 5/26/2005 Time: 1:27:26 PM User: N/A Computer: "Computer Name" Description: The Symantec AntiVirus service terminated unexpectedly. It has done this 19 time(s).
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