When logged in to Symantec Endpoint Protection Manager console, Home, Reports, and Monitors pages appear as blank pages. In addition, there are no error messages displayed.
This can occur when improper Open Database Connectivity (ODBC) settings are used in an Embedded Database, resulting in incorrect or failed communication between the console and the database.
This issue may be resolved by performing the following steps:
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Submit a suspected infected file to Symantec.
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