During Ghost installation, when you see the window that requests information for registering your Ghost purchase, you see the message "Unable to open registry key HKEY_LOCAL_MACHINE\software\symantec\installed apps." After you click OK, you see the message "Unable to open registry key HKEY_LOCAL_MACHINE\software\symantec\symantec ghost."
This problem is due to the permissions settings in the Windows registry.
: We strongly recommend that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the keys that are specified. See the document
How to back up the Windows registry for instructions.
To change settings in the registry
Check that the following keys exist in the Windows registry, and that the permissions for these keys are set to Full Control: