Your clients are connected to the console and you have an AI task that is pushed successfully to your wired clients, but fails to push to your wireless connected systems.
NOTE: Wireless connections to Clients are not supported or recommended, however below are some suggestions that may or may not work.
The default settings for an AI package deployment are multicast. Your wireless equipment is not configured to support or may not be able to be configured to support multicast.
Contact your wireless equipment provider to for innformation about changing the settings to support multicast.
Alternatively, you can change the settings of your AI push to use unicast. To do this, follow the below steps.
Note: If multicasting is blocked on your wired or wireless network, the above steps may allow you to deploy your AI packages without resolving the network's multicasting limitations.
Did this article resolve your issue?
Did this article save you the trouble of contacting technical support?
How can we make this article more helpful?
Email Address (Optional)
Login to Subscribe
Please login to set up your subscription.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards.
Customer and Technical Support phone numbers and hours of operation.
User-to-user forums, blogs, videos, and other community resources on Symantec Connect.
Set default language
Do you wish to save this as your future site?