You may need to do this if the machine name of the server has changed, or the pubkey.crt file has become corrupted, or a technician has directed you to for another issue.
This will generate a new pubkey.crt file. In some case, the new pubkey.crt file may need to be distributed to clients. See the following documents: How to distribute the "pubkey.crt" file to multiple client computers http://www.symantec.com/docs/TECH110222 How to regenerate the Pubkey.crt file on Ghost Client computers http://www.symantec.com/docs/TECH108707
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Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
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