If an agent was registered without specifying an IP address on a multi-homed server, the following error may occur: "Connection Failed".
failure in establishing connection with Information Server <IS server name>
Failed to determine operating system or process
The agent must be "bound" to a specific IP address that is routable to the Data Collector/Information Server on computers that are multi-homed.
Run following setup script: ./setup.sh -ip <ip to bind to> in the following directories:
For AIX and Linux: /usr/local/BindView/bvcontrol
For SuSe Linux, Solaris and HP-UX in the following directory: /opt/BindView/bvcontrol
./setup.sh -lip <is_server_ip>
A confirmation that the Information server has been updated with the new address will appear, and then the system prompt.
Login to Subscribe
Please login to set up your subscription.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Set default language
Do you wish to save this as your future site?