Customer was trying to update CMS to SP2 but SIM does not indicate that an update is available.
File symantec.pl.xml has an old time stamp.
unable to update symantec.pl.xml file, old product listing
1. using the link http://www.solutionsam.com/solutions/pl/symantec.pl.xml
downloaded the file : symantec.pl.xml or for verions 7.5 use http://www.solutionsam.com/solutions/pl/symantec_v2.pl.xml
3. Copy file symantec.pl.xml to C:\Program Files\Altiris\Symantec Installation Manager\Installs\Altiris if it does not exist.
4. Click change product listing and Add that new file.
5. Click ok and this will allow to update the product list and help download updates.
Proxy configured to allow downloads
Login to Subscribe
Please login to set up your subscription.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards.
Customer and Technical Support phone numbers and hours of operation.
User-to-user forums, blogs, videos, and other community resources on Symantec Connect.
Set default language
Do you wish to save this as your future site?