You want to know how to download the latest version of one or more Symantec products.
You can download the latest version of your Symantec software from Symantec FileConnect.
Customers with a support contract
To access FileConnect, you need a valid product serial number. If you have not received an order fulfillment email that includes your license certificate, visit the Symantec Licensing Portal or contact Customer Care at 1-800-721-3934.
Can I download older versions of Symantec products?
You have access to the most recent version of Symantec software at the time of purchase. If you are current on Maintenance, you will have access to upgrades to which you are entitled. However, older versions than what you purchased may not be available.
Refer to Symantec's End of Life Policy for more information on availability of previous product versions.
Why does the .zip file fail to extract?
If you receive an error when you extract the downloaded file, it is possible that the download process did not finish. In this case, download the file again. If the problem persists, contact Customer Support.
What if the download doesn't complete?
If the download process does not complete successfully, download the file again. If the problem persists, contact Customer Support.
How long does the download take?
The download time depends on the size of the file, the speed of your connection and other factors.
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