Problem with the PECTAgent loading correctly in automation to execute Deployment activities with Deployment Solution 7.1 product.
Error in Agent.log file states the following:
Error: "PECTAgent Error: Unhandled runtime exception, GetLastError returned 0"
The current cause of this problem is still being investigated at this time.
There appears to be some missing files within the WAIK directory that are causing the issue.
A bad WAIK directory appears to be around 568 MB in size, whereas a functioning WAIK directory should be around 340 MB.
The folder that contains the WAIK files can be found at the following location:
C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\Task Handler\WAIK
1) Rename the WAIK folder to WAIKOLD or something similar.
2) Navigate to the following folder:
C:\Program Files\Altiris\Symantec Installation Manager\Installs\Altiris
3) Search for and run the file named altiris_nswinpe_7_1_x86.msi
This should recreate the WAIK folder and the file size of the folder should be roughly 340 MB in size.
Windows 2003 Server installing the Deployment Solution 7.1 product.
New or upgraded installation of Deployment Solution 7.1 using the Symantec Installation Manager.
Logged in Etrack (Symantec) database
Login to Subscribe
Please login to set up your
For security reasons, your link to this document has expired. Please click on the attachment link to access this file.
The attachment that you are looking for no longer exists.
There has been an issue retrieving your attachment. Please try again.
Currently server is down.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Set default language
Do you wish to save this as your future site?