When booting from media or using TCP/IP Network Boot Image (PXE), Starting PC DOS hangs
"Starting PC DOS..." is loaded then hangs after the Ethernet address information
Unable to load MOUSE.COM, probably because the touchpad shares the same IRQ as the mouse.
When DOS begins on the client, press F8 to let the process run step by step. Press "N" to avoid to load following Autoexec.bat command line:
if exist MOUSE.COM MOUSE.COM
You can also delete this line from the Boot Wizard: when you reach the screen titled "Symantec Ghost Boot Wizard - Review", click the Start Editing button.
How to access the "Autoexec.BAT" file on a Ghost Solution Suite Client after sending a task.
Login to Subscribe
Please login to set up your subscription.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards.
Customer and Technical Support phone numbers and hours of operation.
User-to-user forums, blogs, videos, and other community resources on Symantec Connect.
Set default language
Do you wish to save this as your future site?