Incidents with large comments cause slow performance, timeouts or out of memory errors in Helpdesk

Incidents with large comments cause slow performance, timeouts or out of memory errors in Helpdesk

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Find Helpdesk Incidents With Large Comments.sql (2.6 KB)

Truncate Large Comments in Helpdesk Incidents.sql (2.3 KB)

Prevent Large Comments Business Rules.xml (10.2 KB)

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Error

Cause

Solution

Imported Document Id

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