The Conduit.exe process is using 100% CPU utilization.
The SMSMSE anti-spam rules are stored in the following directory and underneath:
32-bit Operating System (default): C:\Program Files\Symantec\SMSMSE\<version>\Server 64-bit Operating System (default): C:\Program Files (x86)\Symantec\SMSMSE\<version>\Server
If the disk space is below 500MB then this condition is met.
The SMSMSE debug log conduit.log shows the following error message:
NOTE: The debug log is in the following directory:
32-bit Operating System (default): C:\Program Files\Symantec\SMSMSE\<version>\Server\logs
64-bit Operating System (default): C:\Program Files (x86)\Symantec\SMSMSE\<version>\Server\logs
8 Dec 2010 16:49:17 (WARNING:6132.1712):  Regexfilter module: read_existing_timestamps(): malformed line in previous timestamp file.
When there is not enough disk space when SMSMSE downloads rules the current AntiSpam rules may become corrupt.
1. Remove files on the drive so there is 500MB of free space.
2. Follow the steps in the following article in the Workaround section to clear out the rules and have SMSMSE download new rules: High CPU usage when Symantec Mail Security for Microsoft Exchange (SMSMSE) has Corrupt AntiSpam Rules.
Login to Subscribe
Please login to set up your
For security reasons, your link to this document has expired. Please click on the attachment link to access this file.
The attachment that you are looking for no longer exists.
There has been an issue retrieving your attachment. Please try again.
Currently server is down.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Set default language
Do you wish to save this as your future site?