When attempting to install PGP Desktop, the computer displays an error and the installation cannot continue. The error may be similar to the error shown below:
Error 1316. A network error occurred while attemping to read from the file C:\DOCUMENT~1\%username%\LOCAL~1\Temp\PGP123abc\PGPDesktop-9-6-3-3017.msi
The following article describes a solution to the issue when an error is displayed while attempting to install PGP Desktop.
On a computer which previously had a trial or prior version of PGP Desktop installed or on a new installation, the installation may not complete successfully and an error may be displayed when attempting to install PGP Desktop.
Try downloading the installer files again for PGP Desktop from the download link included in your
Order Confirmation Email.
If you no longer have this Email and need to have it resent, you may contact PGP Customer Support at 1-877-228-9747.
Imported Document Id
This is machine translated content
Login to Subscribe
Please login to set up your
For security reasons, your link to this document has expired. Please click on the attachment link to access this file.
The attachment that you are looking for no longer exists.
There has been an issue retrieving your attachment. Please try again.
Didn't find the article you were looking for? Try these resources.