This article details a conflict between PGP Whole Disk Encryption and Altiris.
After you encrypt your disk using PGP Whole Disk Encryption, your system will not boot to Windows. You succuessfully authenticate your passphrase at the PGP BootGuard screen, but you receive an error message
Invalid LBAI and system fails to load the Windows operating system.
This issue occurs on systems encrypted by PGP Whole Disk Encryption and with the Altiris Agent installed. The Altiris Agent has the option to create an embedded hidden partition for BootWorks. BootWorks allows Altiris to communicate with an Altiris server and execute tasks before the operating system loads. This hidden partition causes an incompatibility issue with PGP Whole Disk Encryption and causes the operating system not to load.
Note: This article applies to PGP Desktop 9.6 and above running on Windows 2000, XP, and Windows Vista.
To resolve this issue, when you create the image for deployment, exclude the
BootWorks Automation Partition in the Altiris' Image Explorer.
Imported Document Id
This is machine translated content
Login to Subscribe
Please login to set up your
For security reasons, your link to this document has expired. Please click on the attachment link to access this file.
The attachment that you are looking for no longer exists.
There has been an issue retrieving your attachment. Please try again.
Didn't find the article you were looking for? Try these resources.