When attemnpting to enter you passphrase at the PGP BootGuard, you are unable to authenticate on a Dell Optiplex 320.
PGP Desktop 9.10 has a known issue with Dell Optiplex 320 computers. Once the machine has been PGP Whole Disk Encrypted, the system cannot be authenticated with the passphrase at the PGP BootGuard screen.
To recover the data on the disk, attach the disk to another computer with PGP Desktop installed and decrypt the disk from the PGP Desktop interface.
This issue is fixed in versions of PGP Desktop 10.
Rate this Article
This is machine translated content
Login to Subscribe
Please login to set up your subscription.
Didn't find the article you were looking for? Try these resources.