Symantec Endpoint Protection for Macintosh, or Symantec AntiVirus for Macintosh
Error: You don't have permission to use the application "Symantec QuickMenu" (or other Symantec Application)
You see this error when logging onto a Macintosh where Symantec Endpoint Protection or Symantec AntiVirus is installed.
You don't have permission to use the application "Symantec QuickMenu" (or other Symantec Application)
Errors like these may be seen if domain application restrictions are enabled in the Macintosh Workgroup Manager, either for that user or the user’s group.
A solution would be to remove application restrictions in the Macintosh Workgroup Manager, or add the Symantec QuickMenu (or its folder) to the list of allowed applications (or allowed folders).
Workgroup Manager is part of the Server Admin Tools, installed by default on Mac OS X Server, but the Server Admin Tools can be downloaded and installed on a client: http://support.apple.com/downloads/#Server Admin Tools
Customer may be using Apple Open Directory for management and authentication of Macintosh users, perhaps integrated with Windows Active Directory.
Did this article resolve your issue?
Did this article save you the trouble of contacting technical support?
How can we make this article more helpful?
Email Address (Optional)
Login to Subscribe
Please login to set up your subscription.
Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards.
Customer and Technical Support phone numbers and hours of operation.
User-to-user forums, blogs, videos, and other community resources on Symantec Connect.
Set default language
Do you wish to save this as your future site?