Error "Unable to modify incident. This incident is being modified by another process." occurs while viewing or trying to edit a Helpdesk incident

Error "Unable to modify incident. This incident is being modified by another process." occurs while viewing or trying to edit a Helpdesk incident

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CUSTOM REPORT Display locked Helpdesk incidents.xml (3.1 KB)

CUSTOM REPORT Unlock permanently locked Helpdesk incidents.xml (4.2 KB)

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