Self developed connectors and the support policy for Symantec Scan Engine SDK
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Self developed connectors and the support policy for Symantec Scan Engine SDK

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Article ID: 154283

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Updated On:

Products

Protection Engine for Cloud Services Protection for SharePoint Servers Protection Engine for NAS

Issue/Introduction

Does Symantec support a self-developed application based on Java, C++ or any other programming platform?

Resolution

Symantec support will only provide support for the Symantec Scan Engine (SSE) product and its connectivity.

Self-developed applications are not supported by Symantec, or only on a best effort basis.

Please refer to the local Symantec vendors to see what consultant services are available for the connector development in the local area.