Mail Security or Scan Engine product no longer receives new virus definitions after installing Endpoint Protection
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Mail Security or Scan Engine product no longer receives new virus definitions after installing Endpoint Protection

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Article ID: 154379

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Updated On:

Products

Scan Engine Mail Security for Domino Mail Security for Microsoft Exchange Endpoint Protection

Issue/Introduction

After you install Endpoint Protection a Mail Security or Scan Engine product on the same computer no longer receives new virus definitions.

Resolution

Other Symantec products that use virus definitions must be configured to update separately from Endpoint Protection.

For instructions on how to configure your Symantec product with Endpoint Protection read the document appropriate to your product: