External keyboard and mouse connected to Lenovo T410 laptop through the docking station are unresponsive during pre-boot authentication with GuardianEdge Hard Disk (GEHD) 9.5.1
This issue has been resolved in the Symantec branded version of this product, Symantec Endpoint Encryption (SEE) 8.0.1 Service Pack 2 (SP2). Please contact your sales representative or Customer Care for the Symantec branded product. Customer Care is available by phone at 800-721-3934 or by email at firstname.lastname@example.org.
If you already have SEE, please contact Technical Support for SP2.
Lenovo T410 connected to Lenovo Thinkpad Mini Dock Series 3
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