Enable trace logging to troubleshoot advanced task issues that involve the task services on a site server.
Task Service To enable trace logging for task do the following:
Execute the Registry file attached to this KB on the task server.
Modify the 'Severity' key under 'HKLM\software\altiris\altiris_agent\Event logging\logfile' to a decimal value of '255'. Note: Search the KB for additional Agent logging registry keys such as 'MaxSize'.
Restart these services
Altiris Object Host Service (AtrsHost)
Altiris Client Task Data Loader (CTDataLoad)
World Wide Web Publishing Service (w3p)
Symantec Management Agent
Imported Document Id
Registry key that enables extended Task server logging