The task status in the Console is wrong if the task gets executed over a specific site server with task server services installed.
This happens only at clients which are connected to one specific task server.
Clients which are connected to the task server run on the NS have a correct job status in the NS console.
The Task Server installed on the affected site server is an older version than the one on the NS.
CTDataLoad.exe on the Task Server is version 7.1.1641.0
CTDataLoad.exe on the Notification Server is version 7.1.1800.0.
Activate the task server upgrade policy on the site server to ensure it is on the same version as the NS.
SMP 7.0 with MR4 installed
Did this article resolve your issue?
Did this article save you the trouble of contacting technical support?
How can we make this article more helpful?
Email Address (Optional)
Login to Subscribe
Please login to set up your subscription.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards.
Customer and Technical Support phone numbers and hours of operation.
User-to-user forums, blogs, videos, and other community resources on Symantec Connect.
Set default language
Do you wish to save this as your future site?