Prior to the release of Cumulative Patches (CPS), most hotfixes that were needed required contact with Symantec Technical Services. Depending on the issue that is being experienced, the requirement for interaction can increase downtime or delay the movement of servers into a production environment.
CP3 has been released for Storage Foundation for Windows High Availability (SFW-HA), Storage Foundation for Windows (SFW) and Veritas Cluster Server (VCS) 5.1 Service Pack (SP) 2. CP3 is available to download from the Symantec Operations Readiness Tools (SORT) https://sort.symantec.com/ and can be used to install the fixes for the issues described in the Readme included with download and listed as Etrack incidents below.
The CPs available on SORT are:
SFW-HA 5.1 SP2 which includes fixes to all options for SFW and VCS (e.g. Veritas Volume Replicator (VVR), FlashSnap, VCS Agents / Resources, Configuration Wizards, GCO, etc.). This does not include any SFW options specific to Microsoft Cluster Server (MSCS) or Windows Failover Cluster (WFOC).
SFW 5.1 SP2 which includes fixes to all options for SFW (e.g. VVR, FlashSnap, MSCS / WFOC, etc.).
VCS 5.1 SP2 which includes fixes to all options for VCS (VCS Agents / Resources, GCO, Configuration Wizards, GCO, etc.).
Please note that the CPs do not include updates to DMP. Updates to DMP will be provided via Quarterly Device Driver Installation (DDI) Packages. Please refer to article TECH155178, http://www.symantec.com/docs/TECH155178, for a list of DDI packages and their related articles.
NOTE: vcs-CP3_VCSW_51SP2 is only for VCS 5.1 SP2 and all options. Do no install this on SFW-HA or SFW 5.1 SP2.
The CP and the link contains a readme file that includes the installation instructions and all of the Errors / Problems that the CP addresses. Please review the readme prior to installation of the CP.
CPs are installed using VxHFBatchInstaller and they can be installed in two modes using the command line interface (CLI):
•Verbose installation prompts for inputs and displays the installation progress status in the CLI. •Non-verbose installation is a silent installation. The installer does not prompt for inputs and directly proceeds with the installation tasks. The installer displays the installation progress status in the CLI.For specific installation instructions, please review the Readme file that is listed on each of the 3 aforementioned links above and that is also included in the CP download after it is extracted.
Known issues with CP3
The following hotfix “Hotfix_5_1_20022_2401163” has been removed from CP3 release.
Following is the list of issues that is excluded as a result of this:
Issue 1 (Incident 2401163 ) The VCS High Availability Engine (HAD) rejects client connection requests after renewing its authentication credentials as per the CredRenewFrequency cluster attribute.
Issue 2 (Incident 2251689) The VCS High Availability Engine (HAD) crashes.
Issue 3 (Incidents 2239785, 2392336) The VCS High AVailability Engine (HAD) fails to acknowledge resource state changes. As a result, service group resources do not go offline or fail over and remain in the waiting state forever.
Issue 4 (Incidents 2239785, 2392336) In a online global soft group dependency, if more than one parent service group is ONLINE in a cluster, then you cannot switch a child service group from one node to another.
The patches have been removed because of undesirable secondary effects such as high CPU usage experienced for 10-20 seconds when running VCS commands (any command starting with HA.) This issue does not affect standalone SFW installations. Symantec is currently working on resolving this issue and the resolution will be included in a future CP release. Please contact Symantec technical support services if this fix is required via individual hotfix.
List of Etracks incidents / patches included with CP3.