You are unable to install Symantec Endpoint Protection (SEP) 12.1 client on a Windows 7 computer. The message that appears is "pending system changes that require a reboot". When you check the registry for values in the registry key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager", there is no PendingFileRenameOperations there. Restarting the machine does not resolve the message. You are also unable to uninstall SEP due to the same message.
Symantec Endpoint Protection has detected that there are pending system changes that require a reboot, Please reboot the system and rerun the installation.
Windows updates have installed updates and require a reboot, or there are still Symantec Endpoint Protection files present from the previous version, which are causing this issue.
Try restarting the system from the Start menu and then try reinstalling Symantec Endpoint Protection. If that does not work, try one or all of the following:
If this is an upgrade, uninstall the previous version using the installation files or by using the Cleanwipe utility, and then restart the system. Then try reinstalling Symantec Endpoint Protection.
Install Symantec Endpoint Protection as an unmanaged client, and then use Sylink Drop to make it managed.
Rate this Article
This is machine translated content
Login to Subscribe
Please login to set up your subscription.
Didn't find the article you were looking for? Try these resources.