On a managed Symantec Endpoint Protection (SEP) client, the gold shield in the system tray on the client has a red circle-backslash symbol over it. Hovering over the shield shows an error:
Download Insight is disabled
Right-clicking the shield and selecting Enable Symantec Endpoint Protection fixes the error, but it re-appears after reboot.
Opening the SEP client interface and clicking the Fix button fixes the error, but it re-appears after reboot.
Download Insight is disabled.
Click Fix to enable Download Insight.
Download Insight is disabled in the Virus and Spyware Protection policy applied to this client, but the option is not locked.
Solution 1: Enable Download Insight in the Virus and Spyware Protection policy applied to this client.
Solution 2: Leave Download Insight disabled in the Virus and Spyware Protection policy applied to this client and lock the option.