Intermittent black screen is displayed when connecting to a PcAnywhere host running on Windows Vista, 7 or 7 SP1.
Connection appears to complete but display window remains black.
This issue can occur when the security option “Secure Workstation after connection – Lock Computer” is selected in the Host configuration settings This option causes the PcAnywhere Host software to issue a command to Windows to lock the Desktop when a Remote connection is made.
A timing issue has been found to occur on occasion when this option is used resulting in a black screen.
This issue has been resolved. Please contact Symantec Technical Support to obtain the hotfix.
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