LiveUpdate is not able to download the Virus Definition Updates. LiveUpdate shows a return code of LU1845.
The callback failed with a return code of 0x80004005.
The PreSession callback for product SESC Virus Definitions Win32 v11 completed with a result of 0x80004005
LiveUpdate aborted product SESC Virus Definitions Win32 v11 for the following reason(error code 1845), This product was not updated due to a processing error.
A firewall or proxy server is filtering the content updates. Because of this, the data stream is broken / corrupted.
Set exclusions in the firewall and/or proxy for the Symantec LiveUpdate Server domains.
The above domains are listed in the Settings.Liveupdate file, under the HOSTS section.
Windows 2000, Windows XP, Windows 2003 Server, Windows Vista, Windows 7, Windows Server 2008.
Symantec AntiVirus 10.x
Symantec Endpoint Protection 11.x
Symantec Endpoint Protection 12.x
Login to Subscribe
Please login to set up your subscription.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards.
Customer and Technical Support phone numbers and hours of operation.
User-to-user forums, blogs, videos, and other community resources on Symantec Connect.
Set default language
Do you wish to save this as your future site?