This document describes how to migrate to Symantec Endpoint Protection 12.1.1000 Release Update 1 (RU1).
Before you begin
This section gives the information that you need to know in order to plan for migration. This information includes supported migration paths and factors that can affect the success of the migration.
This document is meant for migrations in which a previous version of Symantec Endpoint Protection or Symantec Antivirus (9.x or 10.x) exists on the network or on individual computers. If no previous versions of Symantec Endpoint Protection products are already installed, please read the implementation guides: Symantec Endpoint Protection Implementation Guide or Symantec Endpoint Protection Small Business Edition Implementation Guide..
Things to know to ensure a successful migration
The following is a list of critical information that you need to know in order for your migration to succeed.
Symantec Endpoint Protection 12.1.1000.157 (RU1) can migrate seamlessly over the following:
Symantec Endpoint Protection 12.1.671.4971 (RTM)
Migration detects and migrates installations of the following Symantec legacy virus protection software:
• Symantec AntiVirus Corporate Edition 9.x and 10.x.
• Symantec Client Security 2.x and 3.x
• Symantec Endpoint Protection Small Business Edition 12.0
• Symantec Endpoint Protection 11.x **
• Symantec Sygate Enterprise Protection *
• Symantec AntiVirus for Mac *
* Legacy products marked with asterisk cannot be migrated to Small Business Edition. Also, you may migrate from a Small Business Edition to Enterprise version, but not the reverse.
** Note: Migrations from the Symantec Endpoint Protection 11.x Manager to the 12.1 RU1 Manager are only supported for 11.0 RU7 and earlier. 11.0 RU7 MP1 and 11.0 RU7 MP2 do not contain a supported migration path to 12.1 RU1.
You may skip migration of legacy products as follows: Uninstall the legacy software from your computers. During Symantec Endpoint Protection Manager installation, cancel the migration option. After initial product installation, use Symantec Endpoint Protection Manager to adjust the group settings and policy settings, then deploy the Symantec Endpoint Protection client to the unprotected legacy computers.
Supported platforms for Symantec Endpoint Protection 12.0.1000 (RU1) are listed in the document Symantec Endpoint Protection 12.1 System Requirements.
Downloading Symantec Endpoint Protection 12.0.1000 (RU1)
The installer package to upgrade Symantec Endpoint Protection is available from the Symantec FileConnect site: https://fileconnect.symantec.com/
The following table gives an overview of the migration process for each component of Symantec Endpoint Protection:
|Symantec Endpoint Protection Manager||When you migrate a server, the installation automatically detects and configures it appropriately.
You do not need to uninstall management servers before you install the new version. The overinstall process saves legacy settings, and then upgrades to the latest version.
|Symantec Endpoint Protection
|When you migrate a client, the overinstall automatically detects the client, and migrates and installs it appropriately. You do not need to uninstall existing clients before you install the new version.|
Overview of the migration process
Migration to the current version of Symantec Endpoint Protection includes the following steps in order:
Backing up the database
Before you upgrade, you should back up the database.
If your environment utilizes replication, you must disable replication on all sites prior to upgrading the Symantec Endpoint Protection Manager. You must not re-enable replication between sites until they are running the same version of the software.
Stopping the Symantec Endpoint Protection Manager service
Before you upgrade, you must manually stop the Symantec Endpoint Protection Manager service on every management server in your site. After you upgrade, the service is started automatically.
WARNING: You must stop the Symantec Endpoint Protection Manager service before you perform this procedure or you will corrupt your existing installation of Symantec Endpoint Protection Manager.
Upgrading the Symantec Endpoint Protection Manager
You must upgrade all Symantec Endpoint Protection Managers on which you stopped the Symantec Endpoint Protection service.
Repeat the above steps on all other Symantec Endpoint Protection Managers on which you stopped the Symantec Endpoint Protection Manager service.
Enabling replication after migration
After you migrate all servers that used replication including the servers that were configured for failover and load balancing, you must re-enable replication. After migration, you add a replication partner to enable replication. You only need to add replication partners on the computer on which you first installed the management server. Replication partners automatically appear on the other management servers.
Manage product licenses
Symantec Endpoint Protection 12.1 is licensed according to the number of Endpoint Protection clients that are needed to protect the endpoints at your site. Once the Symantec Endpoint Protection Manager is installed, you may immediately deploy clients. New Manager installations come with a trial license: you have 60 days to purchase and activate a license that covers all of your deployed clients. When migrating from an older version of Symantec Endpoint Protection (versions 11.x or 12.0), you start with an upgrade license that expires in 241 days. Note: Small Business Edition comes with a 30-day trial license, whether it is an upgrade or new installation.
In the Symantec Endpoint Protection Manager console, click Admin, and then click Licenses.
Under Tasks, click Activate license.
Follow the instructions in the License Activation Wizard to complete the activation process.
Upgrade client software
NOTE: Clients that are Group Update Providers must be upgraded first (Group Update Providers are not a feature of Small Business Edition).
Review applicable steps in Steps to prepare computers to install Symantec Endpoint Protection 12.1 client, and choose from available methods to upgrade clients to Endpoint Protection 12.1:
• AutoUpgrade*--assign client packages to groups in the Manager console, either manually or by using the Upgrade Groups Wizard.
• Permit product updates in LiveUpdate Settings policy for a client group in the Manager console.*
• Local installation from product disc.
• Run the Client Deployment Wizard from the Manager console. It will walk you through the creation of a client package that can be deployed via a weblink and email, remote push, or saved for later local installation or deployment using third-party tools.
• For Symantec Endpoint Protection 12.1 Small Business Edition only, untick the check box "disable automatic client package updates". The function can be found in the SEPM SBE under Computers> right click on any group> properties.
* Methods marked with an asterisk are not available in Small Business Edition.
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