How to backup the IIS 6.0 metabase before making any changes to it while troubleshooting Control Compliance Suite (CCS) Web Console issues.
Note: You must be a member of the Administrators group on the local computer to perform the following procedure.
To create a Secure backup (password required)
To create a Non-secure backup (password not required)
By default, backup files are stored in the systemroot\System32\Inetsrv\MetaBack folder.
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Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
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