Question: How do I benefit from submitting spam emails to Symantec by using SESC?
Answer: By submitting samples to Symantec, you contribute to the ongoing protection provided by Symantec’s Global Intelligence Network (GIN). The Symantec Anti-Spam Engineering Team uses a combination of automated intelligence and human action to create new anti-spam rules on a 24/7 basis. By using SESC to allow your end users to make submissions directly from their email client or compatible mobile device, you are able to streamline your internal processes and avoid having to handle the expensive “What do I do with this unwanted spam email” helpdesk calls in your company.
Question: Why are the items remaining in the folder after the user submits the email?
Answer: SSL certificates might not be installed. Ensure that you install SSL certificates and submit the email. For more information, see Symantec Email Submission Client Implementation Guide.
Question: Does Symantec Email Submission Client support switching of Exchange server 2010 to Exchange server 2007?
Answer: No, SESC does not support switching of Exchange server 2010 to Exchange server 2007.
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