After a message has passed through the Symantec Messaging Gateway (SMG) and visible in the Message Audit Log (MAL) the statistics of that message is not visible when checking in Status - Dashboard.
The dashboard is not designed to update from the Message Audit Log (MAL) in real-time.
Depending on the SMG performance it takes about 20 minutes for the Dashboard to update the statistics from the MAL.
Symantec Messaging Gateway 9.x
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