You want to troubleshoot an issue involving alerts, notifications or any email coming directly from the Control Center that does not use the MTA.
You need to enable debug logging for the Control Center:
1) Login through SSH as admin
2) Run cc-config cclog --level debug
After the Control Center is automatically restarted, all SMTP information will be logged to the catalina.out file.
You can run:
> tail -f /data/logs/bcc/catalina.out
Once the file has been captured, make sure to return the logging level to warnings.
To return logging to default level:
1) Run cc-config cclog --level warnings
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