After the Symantec Endpoint Protection Manager (SEPM) server's time clock was advanced inadvertently into the future, automatic LiveUpdate will not run. The mini server event log in the console does not show the correct and most current information.
Log time stamps are incorrect and in the future after fixing the SEPM's time date issue.
This is expected behavior based on the design. When events are completed they are logged with the time stamp when they happened and are inserted into the database. Subsequent scheduled or timed events such as LiveUpdate use those entries to base the future scheduling on. Events inserted with a future date can skew or prevent them from running as expected. To resolve this issue, there is a tool included in the SEPM tools directory. Please follow the instructions below.
Applies To