1. could be running from a network location, and may need to copy it locally and run it from there.
2. Error 2755 occurs when Windows Installer attempts to add an empty environment variable during the installation.
Remove environment variables that contain empty values from the Windows Installer package (.MSI).
View the Environment table in Setup Editor for empty values. The Value column must have a value to avoid error 2755.
Also, check for possible registry keys specific to environment variables. View the Registry page in Installation Expert for the following registry keys:
Unfortunately, this is a known issue with Windows Installer 1.0 and Windows Installer 1.1.
For more information about this issue, including the resolution, please see Microsoft Knowledgebase article number Q245413, "Windows Installer Fails When Environment Variables Are Improperly Set."
Did this article resolve your issue?
Did this article save you the trouble of contacting technical support?
How can we make this article more helpful?
Email Address (Optional)
Login to Subscribe
Please login to set up your subscription.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards.
Customer and Technical Support phone numbers and hours of operation.
User-to-user forums, blogs, videos, and other community resources on Symantec Connect.
Set default language
Do you wish to save this as your future site?