Exceptions created on SEP 11.x based on TruScan detection (file hash) are not compatible with SONAR exception (New proactive engine)
When migrating from SEP 11.x to SEP 12.x some applications (usually In-House Application) start to be blocked again
TruScan exceptions created on SEP 11.x are based on SHA-1 so when migrating to SEP 12.x those exceptions won't be compatible with the new proactive engine (SONAR) that use SHA-2
A new exception to the blocked file need to be created again through SEPM 12.x console. The link below show how to create the new exception
Migration from SEP 11.x to SEP 12.x using the same environment
Login to Subscribe
Please login to set up your
For security reasons, your link to this document has expired. Please click on the attachment link to access this file.
The attachment that you are looking for no longer exists.
There has been an issue retrieving your attachment. Please try again.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Set default language
Do you wish to save this as your future site?