Error "Login failed" or "Could not establish connection to network" occurs when trying to use Barcode on a handheld device to authenticate or sync to the Symantec Management Platform server

Error "Login failed" or "Could not establish connection to network" occurs when trying to use Barcode on a handheld device to authenticate or sync to the Symantec Management Platform server

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Situation

Error

Cause

Solution

Imported Document Id