This document contains the instructions on how to enable DEBUG level logging for SSE.
Perform the following steps:
1. Open the SSE console. 2. Click on Monitors then click on Views|Logging. 3. Select Verbose from the Local logging level dropdown. 4. Click the Apply icon to save the changes.
See the following article to read and collect the logs: How to read and convert the Symantec Scan Engine 5.x log file.
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Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
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